Fix “Cannot open your default e-mail folders. The information store could not be opened.” Error Message

MS Outlook is one of the best application of MS Office package. Various tools and features of this application make this more popular and usable among the computer users. Either you are a business man or a simple house wife you may have to use MS Outlook to save your important tasks like calendar entries, emails, appointments, journals etc. To send or receive emails Outlook provides best platform but sometimes it prompts error message when you try to open saved emails.

“Cannot open your default e-mail folders. The information store could not be opened.”

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In 90% cases this error occurs because of system problems like incorrect registry settings, missing dll, exe, vxd, ocx, dll or other important files, attack of spyware, viruses and misconfigured system settings. It is highly recommended to scan your PC using advanced system cleaner tool to fix this problems. Download Regcure Pro and scan your entire PC.

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Most of the Outlook users have found this error code while running Outlook application. For this behavior of Outlook some of the common reasons are responsible. Some of them are:

  • Corrupt or damaged Outlook PST files
  • Compatibility issue may cause this error message
  • Wrong configuration of Outlook settings
  • Synchronization error also cause problem in accessing Outlook emails

In order to resolve “Cannot open your default e-mail folders. The information store could not be opened.” error message first you need to check the compatibility of Outlook. For this perform the below steps:

  • Close the Outlook application
  • Go to Start button and Search “Outlook.exe/resetnavpane” text by writing these words in Search tab.
  • C:\Program Files (x86)\Microsoft Office\Office14 place might be open where you will get the file.
  • Right click on the Outlook.exe folder and go to the Property option of the file.
  • Go to Properties option and click on Compatibility tab.
  • Check if you have check mark in any of the Compatibility mode options.
  • Click on the option of “Change settings for all users” tab that is present on the same screen.
  • If the boxes are checked in the compatibility mode options then uncheck all the boxes and click on Apply and OK.
  • Try to open Outlook emails again

If still you are unable to open Outlook emails and the same “Cannot open your default e-mail folders. The information store could not be opened.” error prompts on the screen then you would have to repair Outlook. To accomplish this task you take help of automatic steps of Outlook PST repair tool.

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Compatible with Outlook 2000, 2002, 2003, 2007, 2010, and supports Windows 7 (32-bit/64-bit), Vista (32-bit/64-bit ), 2003, XP, 2000, NT4 (SP6).

Download Outlook PST repair software by clicking on the button and scan your PST files for virus infection, corrupt or damaged files and malicious files. High end scanning process of the software repairs the corrupted Outlook and allows you to open your saved default emails folders. So get ready to fix Outlook errors with this effective software. It supports Outlook 2003, 2007, 2010 Outlook versions.

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Comments: 4

  1. Saravanan S July 18, 2013 at 9:56 AM Reply


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